FAQs

You may have some questions about my home bakery, and I’d love to help you navigate them! From delivery and pickup to payment options and special orders, you can click on the headings below to find answers. Don’t see your specific question? Feel free to contact me!

I would love to hear from you! Click Contact in the menu at the top of the page to send a message.

As a certified CFPM and Licensed Cottage Food Operator in the county of DuPage and state of Illinois, I am passionate about providing my clients with safe preparation methods of their baked goods. 

I know how important it is not only complying with all local regulations but also staying up-to-date on new guidelines set by federal agencies such as FDA so I can continue to provide high quality products in a sanitary and safe home-kitchen environment.

Local pick-up is convenient and easy! I offer local pickup at several convenient locations in the northwest suburbs in Glen Ellyn, Bloomingdale, Naperville, Carol Stream, and Wheaton. 

Within 24 hours of check out you will receive an email requesting that you book your local pickup appointment.

Be sure to add hello@2026.thecrumbummery.com and orders@2026.thecrumbummery.com to your safe senders list to receive all order and booking notifications.

Ordering from The Crumbummery is as easy as 1-2-3! First, add all of the deliciousness you can handle to your cart, then fill out the cart information, and finally make your payment. Easy, peasy!

The online shop takes payment via Stripe (credit cards only). At a market or event, I accept cash or credit card via Square.

I do not accept checks for payment at this time.

If you have a problem with your purchase, I’d like to make it right! All refunds will be handled on an individual basis.

If you would like to place a special order or a large order, please order a Custom Order Consultation.

Special orders require at least 14 calendar days of lead time.

Some special orders may not always be fulfilled due to the limitations of a home-kitchen and my Cottage Food License; however, I will do my best to accommodate your needs and create something special just for you!

I understand how special every treat from The Crumbummery is to you. That’s why I’ve created a dedicated page with tips and advice on how to best care for your Crumbum treats! Head over to Caring For Your CrumBum to keep all of your treats fresh!

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